Frontline IT Support Pro — Windows, Mac & Fast Fixes

KinderCare Education; Beaverton (OR); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Discounted child care

Medical, dental, and vision

Employee assistance programs

Paid time off

Job summary

KinderCare Learning Companies in Beaverton, Oregon seeks a Service Desk Coordinator to be the single point of contact for internal customers, delivering timely, friendly IT support via phone, email, chat, and remote desktop. You will diagnose hardware and software issues, document incidents, escalate when needed, and help build a knowledge base to promote self-service.

Ideal candidates have 1–2 years of technical customer service experience, strong English communication, and comfort working in a

Qualifications

Responsibilities

Job description

KinderCare Learning Companies in Beaverton, Oregon seeks a Service Desk Coordinator to be the single point of contact for internal customers, delivering timely, friendly IT support via phone, email, chat, and remote desktop. You will diagnose hardware and software issues, document incidents, escalate when needed, and help build a knowledge base to promote self-service.

Ideal candidates have 1–2 years of technical customer service experience, strong English communication, and comfort working in a