Frontline Guest Experience Crew Member

Sky Zone, LLC; Birmingham (AL); Hybrid; USD 15,000 - 17,000; Part time

Job summary

Sky Zone Birmingham is seeking a part-time Crew Member to join Operations. You will support multiple stations, deliver a safe, engaging guest experience, and help maintain park safety and cleanliness.

Must be 16 or older with availability evenings, weekends, and holidays. Training is provided; prior customer service is helpful but not required. Compensation starts at $11.00/hour, with the range up to $12.00/hour based on qualifications.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Ability to follow safety procedures and operational guidelines.
• Ability to work in a fast-paced, high-energy environment.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times across multiple stations.
• Follow and enforce park safety rules and procedures; maintain cleanliness and organization.
• Communicate clearly and professionally with guests and team members; adapt to changing business demands.
• Support station-specific duties (Court Monitor, Greeter, Party Host/Coordinator, Café FOH/BOH, Front Desk, Park Training, Marketing Support).

Skills

Positive attitude

Verbal communication

Coachability

Reliability

Teamwork

Initiative

Calm under pressure

Technology comfort

Education

No formal education requirement

High school students encouraged to apply

Job description

Sky Zone Birmingham is seeking a part-time Crew Member to join Operations. You will support multiple stations, deliver a safe, engaging guest experience, and help maintain park safety and cleanliness.

Must be 16 or older with availability evenings, weekends, and holidays. Training is provided; prior customer service is helpful but not required. Compensation starts at $11.00/hour, with the range up to $12.00/hour based on qualifications.