Guest Experience Associate - Park Operations

Sky Zone; Hoover (AL); On-site; USD 15,000 - 17,000; Part time

Job summary

Sky Zone Birmingham is seeking a part-time Crew Member to join our Operations team. You will rotate through stations, delivering a safe, engaging guest experience, and learning core park operations, guest service, safety, teamwork, and accountability.

You should be at least 16 years old, available evenings, weekends, and holidays, and able to stand for long periods; prior customer service is helpful but not required, and training is provided.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Ability to follow safety procedures and operational guidelines.
• Ability to work in a fast-paced, high-energy environment.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow and enforce park safety rules and procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing station assignments and business needs.

Skills

Positive attitude

Verbal communication

Team-oriented

Reliability

Punctuality

Initiative

Education

No formal education required

Tools

POS systems

Scheduling tools

Job description

Sky Zone Birmingham is seeking a part-time Crew Member to join our Operations team. You will rotate through stations, delivering a safe, engaging guest experience, and learning core park operations, guest service, safety, teamwork, and accountability.

You should be at least 16 years old, available evenings, weekends, and holidays, and able to stand for long periods; prior customer service is helpful but not required, and training is provided.