Frontline Customer Experience Leader

Winners Merchants International, L.P.; Greenville (SC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health & wellness benefits

Job summary

Sierra store in Greenville, part of the TJX Companies family, is seeking a Frontline Supervisor to lead team members across register operations and frontline execution. You will promote a highly-satisfied customer experience, drive loyalty, and mentor Associates to deliver excellent service.

The role requires flexibility for evenings and weekends, strong interpersonal skills, and the ability to manage cash while upholding store standards and safety policies.

Qualifications

• High School graduate or equivalent preferred.
• Able to work flexible schedule including evenings and weekends.
• Excellent interpersonal and customer service skills.
• Able to lift heavy merchandise and handle money.

Responsibilities

• Promote a highly-satisfied customer experience and drive loyalty.
• Train and mentor Associates on frontline execution of register transactions.
• Assign registers and coordinate breaks for frontline coverage.
• Maintain cash controls and adhere to labor and security policies.
• Support merchandising standards and loss prevention procedures.
• Assist in handling damages, repairs, and safety issues.

Skills

Customer service

Interpersonal skills

Teamwork

Cash handling

Adaptability

Education

High School diploma or equivalent

Job description

Sierra store in Greenville, part of the TJX Companies family, is seeking a Frontline Supervisor to lead team members across register operations and frontline execution. You will promote a highly-satisfied customer experience, drive loyalty, and mentor Associates to deliver excellent service.

The role requires flexibility for evenings and weekends, strong interpersonal skills, and the ability to manage cash while upholding store standards and safety policies.