Frontline Banking Specialist: Cash & Client Service

Bank of Tampa; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with matching

ESOP

Vacation time

Sick time

Holidays

Paid parental leave

Tuition assistance

Job summary

Bank of Tampa is seeking a Banking Representative for the Bayshore Office in Tampa, FL. You will deliver outstanding client service, process routine banking transactions, balance cash drawers, verify client identities, and promote bank products and services to meet daily goals.

The role requires a high school diploma or equivalent, cash handling or customer service experience, and the ability to follow procedures.

Qualifications

• One year customer service or cash handling experience, or bachelor’s degree.
• Ability to accurately handle cash and follow established procedures.
• High school diploma/GED.

Responsibilities

• Deliver outstanding client service with a friendly, professional, and proactive attitude.
• Accurately perform routine banking transactions including deposits, withdrawals, check cashing, payments, and basic account servicing.
• Balance individual cash drawer daily and adhere to all cash‑handling and dual‑control procedures.
• Verify client identity and ensure compliance with applicable policies, procedures, and regulations.
• Engage clients in supported conversations to identify basic needs and appropriately <******?****>.
• Maintain working knowledge of banking products, services, systems, and operational procedures.
• Escalate complex requests, exceptions, or issues to Banking Support Specialists or leadership.
• Maintain confidentiality and uphold the Bank’s standards for professionalism, integrity, and risk awareness.
• Participate in required training and development activities.

Skills

Customer service

Cash handling

Education

High school diploma/GED

Job description

Bank of Tampa is seeking a Banking Representative for the Bayshore Office in Tampa, FL. You will deliver outstanding client service, process routine banking transactions, balance cash drawers, verify client identities, and promote bank products and services to meet daily goals.

The role requires a high school diploma or equivalent, cash handling or customer service experience, and the ability to follow procedures.