Client Relationship Specialist

Bank of America Corporation; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Tampa, FL is seeking a friendly Teller to engage clients in the lobby and help them complete transactions using self-service channels and teller windows.

You will process cash, advise on basic banking tasks, and deepen client relationships by connecting customers to appropriate solutions, while adhering to laws and internal guidelines. Weekend availability may be required.

Qualifications

• High school education or equivalent required with strong customer service aptitude.
• Experience in financial services is beneficial but not required.
• Ability to learn and adapt to banking platforms and technology.
• Excellent communication and relationship-building skills.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development Pipeline

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Tampa, FL is seeking a friendly Teller to engage clients in the lobby and help them complete transactions using self-service channels and teller windows.

You will process cash, advise on basic banking tasks, and deepen client relationships by connecting customers to appropriate solutions, while adhering to laws and internal guidelines. Weekend availability may be required.