Banking Representative - Bayshore Office

The Bank of Tampa; Tampa (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with matching

ESOP- Employee Stock Ownership Plan

Vacation time, sick time and holidays

Paid parental leave

Tuition Assistance

Job summary

The Bank of Tampa is seeking a Banking Representative for the Bayshore Office in Tampa, FL. You will deliver frontline client service and support daily office operations by processing transactions and promoting bank products and services.

Responsibilities include handling cash, balancing drawers, verifying client identity, and maintaining confidentiality. You will strive to deliver a positive client experience while escalating complex requests to Banking Support Specialists.

Qualifications

• 1 year customer service or cash handling experience, or bachelor’s degree.
• Ability to accurately handle cash and follow established procedures.
• High school diploma/GED.

Responsibilities

• Deliver outstanding client service with a friendly, professional, and proactive attitude.
• Accurately perform routine banking transactions including deposits, withdrawals, check cashing, payments, and basic account servicing.
• Balance cash drawer daily and adhere to all cash-handling and dual-control procedures.
• Verify client identity and ensure compliance with applicable policies, procedures, and regulations.
• Engage clients to identify basic needs and appropriately address them.
• Maintain working knowledge of banking products, services, systems, and operational procedures.
• Escalate complex requests, exceptions, or issues to Banking Support Specialists or leadership.
• Maintain confidentiality and uphold the Bank’s standards for professionalism, integrity, and risk awareness.
• Participate in required training and development activities.

Skills

Customer service

Cash handling

Education

High school diploma/GED

Bachelor's degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Banking Representative - Bayshore Office

Bayshore Office Regular Full-Time Bayshore, Tampa, FL, US

2 days ago Requisition ID: 1437

Position Overview

The Banking Representative provides frontline client service and supports daily office operations by accurately processing transactions, maintaining cash controls, and promoting bank products and services. This role is essential in delivering a positive client experience and ensuring operational integrity. Banking Representatives operate within established procedures and receive guidance and support when addressing non‑routine or complex client needs.

Primary Duties & Responsibilities

• Deliver outstanding client service with a friendly, professional, and proactive attitude.
• Accurately perform routine banking transactions including deposits, withdrawals, check cashing, payments, and basic account servicing.
• Balance individual cash drawer daily and adhere to all cash‑handling and dual‑control procedures.
• Verify client identity and ensure compliance with applicable policies, procedures, and regulations.
• Engage clients in supported conversations to identify basic needs and appropriately <******?****>.
• Maintain working knowledge of banking products, services, systems, and operational procedures.
• Escalate complex requests, exceptions, or issues to Banking Support Specialists or leadership.
• Maintain confidentiality and uphold the Bank’s standards for professionalism, integrity, and risk awareness.
• Participate in required training and development activities.

Minimum Qualifications

• One year customer service experience or cash handling experience, or bachelor’s degree.
• Ability to accurately handle cash and follow established procedures.
• High school diploma/GED.

Our Way

Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work

Make a meaningful difference in our community through our service and financial support

Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and maintain open and forthright communication with our regulators

You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:

• Eligibility for health, dental, vision, life and disability insurance coverages
• Retirement Plan - 401k with matching
• ESOP- Employee Stock Ownership Plan
• Time away from work – vacation time, sick time and holidays
• Paid parental leave
• Tuition Assistance

THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER