Frontline Banking & Sales Specialist

First Federal Lakewood; Centerburg (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

First Federal Lakewood is seeking Universal Bankers to deliver exceptional front line customer service and drive sales in our retail branches. There are three levels with progressive responsibilities within the Universal Banker job family. Level 1 focuses on teller duties, basic accounts, and cross-selling.

Candidates should have 0-2 years of banking experience, cash handling, and a high school diploma. The role may float to other branches and requires adherence to banking laws and branch

Qualifications

• 0-2 years of banking experience required.
• Experience handling cash is required.
• High School Diploma or equivalent is required.
• Experience in customer service is preferred.
• Proficiency in MS Office or similar software is required.
• Driver's license is required (for float positions).

Responsibilities

• Operates Teller window and maintains cash limits per branch guidelines.
• Opens and closes basic accounts and services; cross-sells products. Assists Level 2/3 as needed.
• Meets individual and branch sales goals; participates in training and uses Digital Banking systems.

Skills

Banking experience

Cash handling

MS Office

CRM

Customer service

Driver's license

Cross-selling

Teamwork

Education

High School Diploma or equivalent

Tools

Cleartouch

Nautilus

Web portals

Job description

First Federal Lakewood is seeking Universal Bankers to deliver exceptional front line customer service and drive sales in our retail branches. There are three levels with progressive responsibilities within the Universal Banker job family. Level 1 focuses on teller duties, basic accounts, and cross-selling.

Candidates should have 0-2 years of banking experience, cash handling, and a high school diploma. The role may float to other branches and requires adherence to banking laws and branch