Signing Bonus: Universal Banker — Launch Your Banking Career

First Federal Lakewood; Centerburg (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

First Federal Lakewood is seeking an Universal Banker to deliver exceptional front-line customer service and drive sales in our retail branches. The role includes handling cash, opening/closing basic accounts, and cross-selling products according to bank policies.

Three levels exist with increasing responsibilities, including vault management, daily reporting, and potential branch float. Strong MS Office skills and a High School Diploma are required, with banking experience a plus.

Qualifications

• 0-2 years of banking experience required.
• Cash handling experience required.
• High School Diploma or equivalent required.
• Customer service experience preferred.
• Proficiency in MS Office and banking software (Cleartouch, Nautilus, CRM) preferred.
• Driver's license required for float positions.

Responsibilities

• Operates teller window and maintains cash limits per guidelines.
• Opens and closes basic accounts and cross-sells products.
• Strives to meet individual, team and branch sales goals and participates in training.
• May float to other branches as needed.
• Follows security, compliance and reporting procedures.

Skills

Customer service

Cash handling

MS Office

Communication

Banking knowledge

Education

High School Diploma

Tools

Cleartouch

Nautilus

Webcapture

CRM

Digital Banking

Job description

First Federal Lakewood is seeking an Universal Banker to deliver exceptional front-line customer service and drive sales in our retail branches. The role includes handling cash, opening/closing basic accounts, and cross-selling products according to bank policies.

Three levels exist with increasing responsibilities, including vault management, daily reporting, and potential branch float. Strong MS Office skills and a High School Diploma are required, with banking experience a plus.