Frontline Banking & Customer Services Specialist

Enterprise Bank & Trust; Leawood (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Enterprise Bank & Trust is seeking a Financial Services Representative to serve as the front-line ambassador for the bank. You will manage account origination, teller duties, and respond to customer inquiries in person and by phone.

The role emphasizes delivering outstanding service, understanding bank products, and supporting onboarding activities for new clients while contributing to team goals and branch success.

Qualifications

• High School diploma or equivalent required.
• Associates degree in business or related field or 2+ years related experience preferred.
• Customer service experience required.
• Knowledge of bank operations and products helpful.

Responsibilities

• Open new accounts for commercial and consumer clients.
• Handle teller transactions and maintain cash drawer balance.
• Respond to customer inquiries by phone and in person.
• Cross-sell banking products based on customer needs.
• Build and maintain long-term client relationships.

Skills

Customer service

Cross-selling

Mathematical ability

Communication

Teamwork

Attention to detail

Multi-tasking

Education

High School diploma

Associate degree in business or related field

Tools

MS Word

Excel

Google Suite

IBS

Salesforce

Job description

Enterprise Bank & Trust is seeking a Financial Services Representative to serve as the front-line ambassador for the bank. You will manage account origination, teller duties, and respond to customer inquiries in person and by phone.

The role emphasizes delivering outstanding service, understanding bank products, and supporting onboarding activities for new clients while contributing to team goals and branch success.