Customer Banking Specialist - Growth & Service

Enterprise Bank & Trust; Olathe (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Enterprise Bank & Trust is seeking a Financial Services Representative to serve as the front-line customer service associate. In this role you will open new accounts for commercial and consumer clients, handle teller transactions, respond to customer inquiries in person and by phone, and help customers find the right banking solutions.

You will work in a collaborative environment, maintain the highest standards of confidentiality, develop long-term client relationships, and participate in

Qualifications

• High School diploma or equivalent.
• Associates degree in business related field or two years related experience or a combination of education and experience.
• Customer service experience required.
• Knowledge of banking products and services is preferred.
• Ability to maintain confidentiality of client transactions and bank records.

Responsibilities

• Opens new accounts for commercial and consumer clients.
• Performs teller duties and balances cash drawer.
• Responds to customer inquiries by telephone and in person.
• Develops and maintains long-term client relationships.
• Participates in training to acquire additional job knowledge and skills.

Skills

Math skills

Customer service

Confidentiality

Team player

Communication skills

Organization

Attention to detail

Banking operations knowledge

Regulations awareness

Education

High School diploma or equivalent

Associates degree in business related field

Two years related experience

Tools

Microsoft Word

Excel

Google Suite

IBS

Salesforce

Job description

Enterprise Bank & Trust is seeking a Financial Services Representative to serve as the front-line customer service associate. In this role you will open new accounts for commercial and consumer clients, handle teller transactions, respond to customer inquiries in person and by phone, and help customers find the right banking solutions.

You will work in a collaborative environment, maintain the highest standards of confidentiality, develop long-term client relationships, and participate in