Frontline Administrative Support Specialist I

University Of Florida; Gainesville (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

The University of Florida Transportation and Parking Services on Main Campus in Gainesville seeks an Administrative Support AST I. You will serve as the first point of contact for customers, explain policies, process transactions, and support appeals and reporting tasks.

Normal hours are 8:00 a.m. to 5:00 p.m., Monday–Friday, with occasional extra hours for seasonal tasks. Salary ranges from $15.00 to $17.00 hourly.

Qualifications

• High school diploma or equivalent and one year of relevant experience.
• Two years customer service and money handling experience.
• Knowledge of T2 Systems Flex parking management software, UF PeopleSoft and UF GO applications, and Microsoft Office.

Responsibilities

• Serve as first point of contact for customers at Transportation and Parking Services (TAPS).
• Accurately record customer and sales/payment information.
• Assist with Student Traffic Court and the Hearing Authority (appeals).
• Assist with reviewing, researching and correcting error reports.
• Perform other administrative tasks and special projects as assigned.

Skills

Customer service

Money handling

Education

High school diploma or equivalent

Tools

T2 Systems Flex

UF PeopleSoft

UF GO applications

Microsoft Office

Job description

The University of Florida Transportation and Parking Services on Main Campus in Gainesville seeks an Administrative Support AST I. You will serve as the first point of contact for customers, explain policies, process transactions, and support appeals and reporting tasks.

Normal hours are 8:00 a.m. to 5:00 p.m., Monday–Friday, with occasional extra hours for seasonal tasks. Salary ranges from $15.00 to $17.00 hourly.