Frontdesk Sales Associate

StretchLab Santa Monica; Santa Monica (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

Training & development

Wellness resources

Job summary

A wellness studio in Santa Monica is seeking a Sales Associate to assist with membership sales and provide excellent customer service. The ideal candidate should have strong sales and communication skills, be goal-oriented, and thrive in a community-focused environment. Responsibilities include executing the sales process, conducting studio tours, and engaging with the community. This position offers competitive pay and opportunities for growth.

Qualifications

• Excellent sales, communication, and customer service skills.
• Goal-oriented with an ability to achieve sales targets.
• Fluent in English with excellent communication.

Responsibilities

• Execute full sales process from lead generation to closing the sale.
• Conduct studio tours with prospects to build rapport.
• Participate in community events to promote the studio.

Skills

Sales skills

Communication skills

Customer service skills

Goal-oriented

Computer skills

Tools

Club Ready software

Job description

Benefits:

Employee discounts

Flexible schedule

Paid time off

Training & development

Wellness resources

StretchLab - Venice Beach. Feel Better, Move Better, Sleep Better! Our studios are open, fun & energetic! Your stretch will be customized to fit your body's needs and help you meet your flexibility goals.

POSITION: The Sales Associate assists the General Manager with new membership sales as well the retention of current members. The Sales Associate provides superior customer service while assisting new and current members, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong StretchLab community. The Sales Associate also assists with studio cleanliness.

COMPENSATION & BENEFITS:

This position offers a competitive hourly wage

Commission paid on sales

Opportunity for bonus based on performance.

Opportunity for growth within the studios including additional sales and management positions

JOB REQUIREMENTS:

Excellent sales, communication, and customer service skills

Goal-oriented with an ability to achieve sales targets

Strong customer service skills

Ability to learn and use the Club Ready software system

Must be fluent in English and have excellent communication skills via in person, phone and email

Must be able to work under pressure and meet tight deadlines

Must have proficient computer skills

Attend special events and trainings as needed

RESPONSIBILITIES:

Execute full sales process of lead generation, follow up, and closing the sale

Meet and exceed sales goals as established by the General Manager

Conduct studio tours with new prospects to build rapport to facilitate sales

Be knowledgeable about products, programs and pricing

Emphasize and enforce objectives of the studio as a Sales Associate

Book quality appointments to achieve monthly sales quota

Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio

Assists with maintaining a clean, safe and inviting environment

Assumes responsibility for developing selling skills

Other duties as assigned

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus. Must be able to effectively hear in person and via telephone.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.