Front Desk Sales Associate

StretchLab - Solana Beach / Del Mar; Solana Beach (CA); Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Free memberships

Commission on sales

Monthly bonus opportunity

Résumé du poste

StretchLab - Solana Beach / Del Mar is seeking a high-energy, sales-driven representative to help grow memberships and book Introductory sessions. You will support the General Manager, greet clients, and contribute to a friendly, results-oriented studio environment.

Excellent sales, communication, and customer service skills are required, with English fluency and the ability to work at the front desk and in person, over the phone, and via email.

Qualifications

• Proven ability to generate memberships and meet sales targets.
• Strong customer service and communication skills in person and over email/phone.
• Fluent English with clear, professional written and spoken communication.

Responsabilités

• Assist the General Manager with lead generation, follow up, and closing memberships.
• Book and confirm Introductory sessions and manage front desk check-ins.
• Give studio tours and tailor recommendations to individual needs.
• Maintain a clean, welcoming studio environment and participate in events.

Connaissances

Sales

Customer service

Communication

English fluency

Outils

ClubReady

Description du poste

StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand!

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session.

Position:

The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Introductory sessions. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.

Responsibilities:

• Assist the General Manager with the sales process of lead generation, follow up, and close
• Book and confirm intro sessions
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
• Maintain an acceptable level of personal sales production
• Emphasize and enforce the objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
• Ensure the studio is clean and tidy
• Other duties as assigned

Requirements:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use the ClubReady software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must have proficient computer skills
• Must be able to work under pressure and meet tight deadlines
• Daily and/or occasional travel may be required

Compensation & Perks:

• Competitive compensation based on experience ($17.25 base + commission)
• Free or discounted memberships
• Commission paid on sales
• Opportunity for monthly bonus based on performance incentives
• Huge opportunities for growth within the studios, including additional sales and management opportunities