FRONT DESK STRETCHLAB VENICE BEACH

StretchLab Venice; Los Angeles (CA); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

Performance bonus

Employee discounts

Flexible schedule

Paid time off

Training & development

Growth opportunities

Job summary

StretchLab Venice is seeking a Front Desk Sales Associate to support the General Manager with new membership sales and retention. You will provide superior customer service, greet customers, answer phones, address membership questions, and handle merchandise transactions.

Knowledge of MindBody/ClubReady is required; travel to events may be needed. The role offers a competitive hourly wage with commission on sales, and opportunities for growth within the studios, including additional sales and

Qualifications

• Excellent sales, communication, and customer service skills.
• Goal-oriented with the ability to achieve sales targets.
• Must be fluent in English with excellent communication via in person, phone and email.
• Must have proficient computer skills.

Responsibilities

• Document client accounts regarding calls made/taken or requested.
• Call to confirm next day appointments and book first-time visits.
• Execute full sales process of lead generation, follow up, and closing.
• Meet and exceed sales goals as established by GM.
• Conduct studio tours with new prospects to build rapport for sales.
• Be knowledgeable about products, programs and pricing.

Skills

Sales experience

Customer service

Communication skills

English fluency

Tools

MindBody/ClubReady

Job description

StretchLab - Venice Beach. Feel Better, Move Better, Sleep Better! Our studios are open, fun & energetic! Your stretch will be customized to fit your body's needs and help you meet your flexibility goals.

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development

Position:

Looking for MindBody/CLUBREADY EXPERIENCED HAPPY PEOPLE!!! The Front Desk Sales Associate assists the General Manager with new membership sales as well the retention of current members. MindBody/ClubReady knowledge is a must. They provide superior customer service while assisting new and current members, answering phones and addressing membership questions, and transacting merchandise purchases. They are excited about meeting and greeting our customers and building a strong StretchLab community. The Front Desk Sales Associate also assists with studio cleanliness.

Compensation & Benefits:

• This position offers a competitive hourly wage
• Commission paid on sales
• Opportunity for bonus based on performance.
• Opportunity for growth within the studios including additional sales and management positions

Job Requirements:

• MindBody/ClubReady 6mths+ knowledge is a must.
• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to achieve sales targets
• Strong customer service skills
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required
• Attend special events and trainings as needed

Responsibilities:

• Properly document client accounts regarding calls made/taken/or requested.
• Calling to confirm next day appointments
• Making 25(or more) calls per shift regarding new leads; booking first time visits thru calls made
• Execute full sales process of lead generation, follow up, and closing the sale
• Meet and exceed sales goals as established by the General Manager
• Conduct studio tours with new prospects to build rapport to facilitate sales
• Be knowledgeable about products, programs and pricing
• Emphasize and enforce objectives of the studio as a Sales Associate
• Book quality appointments to achieve monthly sales quota
• Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
• Assists with maintaining a clean, safe and inviting environment
• Assumes responsibility for developing selling skills
• Other duties as assigned by GM

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus. Must be able to effectively hear in person and via telephone.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.