Front-Operations Retail Manager: Shopper Experience Lead

goodwillmiddletn; Hendersonville (TN); Sur place; USD 40 000 - 65 000; Plein temps

Résumé du poste

Goodwill Industries of Middle Tennessee is seeking a Retail Assistant Store Manager - Front Operations to lead daily front-end activities, maintain a clean, well merchandised sales floor, and ensure a welcoming shopper experience.

In this hands-on role, you will supervise the front-end team, manage signage, pricing accuracy, and POS operations, and coach staff to deliver friendly, efficient service during peak hours.

Qualifications

• Experience leading front-end operations in a retail environment.
• Ability to coach and develop store team members.
• Strong communication and customer service skills.

Responsabilités

• Oversee daily front-end operations to ensure a clean, neat, organized, and welcoming sales floor.
• Maintain ownership of sales floor presentation, including signage, price-accuracy, fixtures, and product placement.
• Lead daily front-end huddles and monitor performance metrics like sales, conversion, and service standards.
• Directly supervise, coach, and develop front-end team members and leads.
• Ensure adherence to safety, policies, and cash handling procedures.

Description du poste

Goodwill Industries of Middle Tennessee is seeking a Retail Assistant Store Manager - Front Operations to lead daily front-end activities, maintain a clean, well merchandised sales floor, and ensure a welcoming shopper experience.

In this hands-on role, you will supervise the front-end team, manage signage, pricing accuracy, and POS operations, and coach staff to deliver friendly, efficient service during peak hours.