Customer-First Retail Floor Associate

Goodwill Industries of Middle Tennessee, Inc.; Nolensville (TN); Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday

Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to support a positive shopper experience and maintain a clean, organized store environment. You will handle point-of-sale transactions, assist customers, and follow established merchandising and safety procedures to ensure smooth front-end operations.

The role requires a flexible schedule including evenings, weekends, and holidays, with benefits for full-time staff such as health coverage and retirement plans.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail or customer service is preferred but not required.
• Ability to provide friendly, respectful shopper service and follow procedures.

Responsibilities

• Provide friendly, efficient service at the front end and process POS transactions.
• Maintain store readiness through merchandising and housekeeping tasks.
• Assist shoppers with questions, product location, and checkout needs.
• Follow safety guidelines and store policies during assigned shifts.
• Support opening/closing routines and flexible scheduling.

Skills

Customer service

Cash handling

Basic math

Stand/walk/bend/lift

Flexibility schedule

Education

High School Diploma or equivalent

Tools

Point-of-Sale system

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to support a positive shopper experience and maintain a clean, organized store environment. You will handle point-of-sale transactions, assist customers, and follow established merchandising and safety procedures to ensure smooth front-end operations.

The role requires a flexible schedule including evenings, weekends, and holidays, with benefits for full-time staff such as health coverage and retirement plans.