Front Office Trainee | J-1 Internship/Traineeship

Publituris Hotelaria; Pittsburgh (Allegheny County); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Accommodations provided

Job summary

Publituris Hotelaria in Pittsburgh’s Strip District is seeking a Front Office Trainee for an international J-1 internship. You will gain hands-on experience in daily front office operations within a stylish, contemporary hotel and develop professional hospitality skills in an energetic city.

The program offers training across guest reception, reservations, and guest information management, with emphasis on communication and service standards.

Qualifications

• Candidates must meet applicable U.S. Department of State J-1 program eligibility requirements.

Responsibilities

• Guest reception and professional service standards
• Check-in and check-out procedures
• Reservations and guest information management
• Responding to guest inquiries and special requests
• Handling guest concerns and resolving service issues
• Communication and coordination with housekeeping and other hotel departments
• Maintaining accurate guest records and front office documentation
• Understanding hotel policies, operating procedures and service expectations
• Developing problem-solving, teamwork and professional communication skills

Job description

Front Office Trainee | J-1 Internship/Traineeship

About the job

Discover Pittsburgh While Building Your Hospitality Career

Ready to gain international hospitality experience in a vibrant American city? This opportunity places you in a stylish, contemporary hotel in Pittsburgh’s dynamic Strip District, where modern design, personalized service and urban energy come together.

The hotel is located next to the David L. Lawrence Convention Center and within walking distance of downtown attractions, restaurants, shopping and entertainment.

Key Property Highlights

• Contemporary, European-inspired design with a sophisticated, modern atmosphere
• Stylish guest rooms designed for both business and leisure travelers
• Convenient location in Pittsburgh’s lively Strip District, known for its international food scene, local markets, cafés and independent shops
• On-site rooftop bar and lounge offering city skyline views
• Modern fitness center for guests
• Meeting and event facilities serving business travelers and conference guests
• Easy access to downtown Pittsburgh, the Cultural District and Market Square
• Close to major sporting venues, including PNC Park and PPG Paints Arena
• Surrounded by restaurants, entertainment, cultural attractions and opportunities to experience American city life

Your Training Experience

As a Front Office Trainee, you will gain practical experience in the daily operations of a contemporary hotel while developing the professional skills needed for an international hospitality career.

Training areas may include:

• Guest reception and professional service standards
• Check-in and check-out procedures
• Reservations and guest information management
• Responding to guest inquiries and special requests
• Handling guest concerns and resolving service issues
• Communication and coordination with housekeeping and other hotel departments
• Maintaining accurate guest records and front office documentation
• Understanding hotel policies, operating procedures and service expectations
• Developing problem-solving, teamwork and professional communication skills

Why Pittsburgh?

Pittsburgh offers an exciting mix of sports, culture, food and city life. Explore the famous Strip District, enjoy live performances in the Cultural District, discover museums and historic landmarks, or experience the atmosphere at a professional baseball, football or hockey game. The city's distinctive skyline, three rivers and welcoming neighborhoods make it an excellent setting for an international training experience.

• Number of positions: 2
• $13–$16 USD per hour
• One week of accommodations provided upon arrival

Candidates must meet applicable U.S. Department of State J-1 program eligibility requirements.