Front Office Supervisor — Mountain Resort Guest Lead

Mammoth Mountain; Mammoth Lakes (CA); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Free season pass

Free skiing for dependents

Ski/snowboard lessons discounts

Equipment rental discount

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain Inn in Mammoth Lakes, CA is seeking a Front Office Supervisor to oversee Front Office Representatives on shift, assist in training, and resolve guest issues in line with resort policies. The role requires night audit experience and a strong front desk background.

We value candidates who are computer literate, have supervisory experience, and can cover manager duties when needed. Hourly pay is $22.50–$23.18, with posted employment details as of this notice.

Qualifications

• High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
• Responsibilities in a major full service resort hotel.
• Computer literate.
• Six to twelve months training and supervisory experience.

Responsibilities

• Supervises the Mammoth Mountain Inn Front Office Representatives during assigned shift.
• Assists the Management Team in establishing and implementing training programs.
• Represents the management in solving guest problems regarding policies and procedures.
• Performs the duties of the Manager during periods when other Management Team members are not available.

Skills

Front desk operations

Guest service

Supervisory experience

Night audit experience

Education

High school diploma

Job description

Mammoth Mountain Inn in Mammoth Lakes, CA is seeking a Front Office Supervisor to oversee Front Office Representatives on shift, assist in training, and resolve guest issues in line with resort policies. The role requires night audit experience and a strong front desk background.

We value candidates who are computer literate, have supervisory experience, and can cover manager duties when needed. Hourly pay is $22.50–$23.18, with posted employment details as of this notice.