Front Office Supervisor, The Village Lodge

Alterra Mountain Company; Mammoth Lakes (CA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Free season pass for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment rental discount

401k with company match

Job summary

The Village Lodge at Mammoth Mountain is seeking a Front Office Supervisor for a full-time role. You will supervise Front Office staff during your shift, assist the management team with training, and act as the management representative when needed to resolve guest issues.

Requirements include a high school diploma and 2+ years in hotel front desk operations, plus solid computer literacy. The position offers varied schedules and an hourly pay rate of $22.50–$29.00.

Qualifications

• Two or more years of experience operating a hotel front desk.
• Supervisory experience with Front Office staff.
• Proficient computer skills and hotel software familiarity.

Responsibilities

• Supervises Front Office Representatives during assigned shift.
• Assists Management in training programs.
• Represents management in solving guest issues.
• Performs duties of the Manager when other leaders are unavailable.
• Schedules vary, including day and evening shifts.

Skills

Front desk operations

Night audit

Supervisory experience

Education

High school diploma

Tools

Computers

Job description

## Front Office Supervisor, The Village LodgeApply: JSR & VLG Hotels: Full time: Posted Today: JR135620Year RoundAt Mammoth Mountain, you will live the dream!Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.Benefits and perks of your adventure here:* Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts* Free skiing at all Alterra Resorts* Ski/snowboarding lessons discounts* Equipment Rental discount* Friends and Family vouchers* Retail & Food discount* 401k with company match*\\*Offers of employment may be contingent upon successful completion of a background check***A little about this position:*** Supervises The Village Lodge Front Office Representatives during assigned shift.* Assists the Management Team in establishing and implementing training programs.* Represents the management in solving guest problems regarding policies and procedures.* Performs the duties of the Manager during periods when other Management Team members are not available.**NOTE:** Schedules vary, including day and evening shifts.**Requirements:*** High school graduate with two or more years experience in operation of a hotel front desk, including night audit.* Responsibilities in a major full service resort hotel.* Computer literate.* Six to twelve months training and supervisory experience.Hourly pay rate: $22.50 to $29.00To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.