Front Office Supervisor - Patient Access & Scheduling

Lake Charles Memorial Hospital; Lake Charles (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Lake Charles Memorial Hospital is seeking a Front Office Supervisor to oversee day-to-day front office operations in a hospital setting. You will supervise staff, coordinate check-in/check-out, manage referrals and authorizations, and ensure accurate patient data in the EMR.

The role requires strong communication, organizational, and leadership skills. Qualified candidates have a high school diploma and several years of medical office experience with familiarity in CPT coding and Microsoft

Qualifications

• High school diploma or equivalent required
• Five years of medical office experience preferred
• Knowledge and training in medical terminology keyboarding and computer skills preferred
• Basic skills in Microsoft Office preferred
• Computer literacy required
• Strong teamwork and communication skills

Responsibilities

• Supervises front office staff and maintains positive relationships with staff, physicians and APPs
• Oversees check-in/check-out across functions
• Manages referrals, authorizations, and insurance processing
• Ensures patient demographics and insurance data are accurate in the EMR
• Schedules testing and obtains precertification per physician orders
• Performs other duties as assigned

Skills

Communication

Team leadership

CPT coding knowledge

EMR system

Education

High school diploma

Medical terminology

Keyboarding

Computer literacy

Tools

Microsoft Office

EMR system

Job description

Lake Charles Memorial Hospital is seeking a Front Office Supervisor to oversee day-to-day front office operations in a hospital setting. You will supervise staff, coordinate check-in/check-out, manage referrals and authorizations, and ensure accurate patient data in the EMR.

The role requires strong communication, organizational, and leadership skills. Qualified candidates have a high school diploma and several years of medical office experience with familiarity in CPT coding and Microsoft