Front Office Supervisor – Medical Practice Leader

OnPoint Medical Group; Denver (CO); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

Disability insurance

401(k) match

Paid Time-Off

Job summary

OnPoint Medical Group in Denver seeks a Front Office Supervisor for OnPoint Internal Medicine at Harvard Park. You will lead front desk operations, train staff, and create workflows that deliver a positive patient experience while maintaining HIPAA compliance.

Typical hours are Monday–Friday 8am–5pm with some variation to fit business needs. We value customer service experience, strong computer skills, and EMR familiarity (AthenaHealth).

Qualifications

• High School Diploma or GED.
• 1–2 years of experience in a physician office or clinical setting.
• Customer Service experience.
• Strong computer skills required.

Responsibilities

• Manage front desk operations daily, including scheduling staff and staff development.
• Enforce attendance, punctuality, and dependability guidelines.
• First line for patient and staff complaints and concerns.
• Greet incoming patients in a friendly, professional manner.
• Complete administrative duties to ensure smooth visits and accurate billing.
• Collect co-pays and balances per insurance guidelines.
• Keep lobby/front desk clean and organized.
• Coordinate front office meetings and communications.
• Ensure HIPAA compliance and privacy standards.

Skills

Customer Service

Computer Skills

HIPAA compliance

Education

High School Diploma or GED

Some college – medical/business focus

Tools

AthenaHealth

Job description

OnPoint Medical Group in Denver seeks a Front Office Supervisor for OnPoint Internal Medicine at Harvard Park. You will lead front desk operations, train staff, and create workflows that deliver a positive patient experience while maintaining HIPAA compliance.

Typical hours are Monday–Friday 8am–5pm with some variation to fit business needs. We value customer service experience, strong computer skills, and EMR familiarity (AthenaHealth).