Front Office Supervisor: ASC Ops & Patient Care

California Pain; La Mesa (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and benefits

Growth opportunities

Collaborative environment

Job summary

Encompass Procedure Center in La Mesa, CA is seeking a highly organized Front Office Supervisor to oversee the ASC front office operations. You will supervise staff, manage patient scheduling, verify insurance, and ensure HIPAA compliant records while delivering compassionate service to patients, providers, and visitors.

The role requires 3–5 years of administrative healthcare experience, high school diploma or equivalent, proficiency with EHR and scheduling software, and a track record of

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 3–5 years in an administrative/front office role, healthcare setting preferred.
• Experience supervising a team and coordinating patient flow in a clinical environment.

Responsibilities

• Supervise Front Office Team: lead, train, and manage staff to maintain high standards of service and efficiency.
• Oversee patient scheduling and check-in processes per center availability and patient needs.
• Supervise insurance verification to ensure information is accurate and claims are processed promptly.
• Serve as the main point of contact for patients and visitors with professional, compassionate communication.
• Monitor patient flow and coordinate with clinical staff to minimize delays.

Skills

Patient scheduling

Insurance verification

Leadership

Customer service

Communication

EHR systems

Education

High school diploma or equivalent

Associate's degree in Healthcare Administration or related field

Tools

Microsoft Office Suite

Scheduling software

Electronic Health Records (EHR)

Job description

Encompass Procedure Center in La Mesa, CA is seeking a highly organized Front Office Supervisor to oversee the ASC front office operations. You will supervise staff, manage patient scheduling, verify insurance, and ensure HIPAA compliant records while delivering compassionate service to patients, providers, and visitors.

The role requires 3–5 years of administrative healthcare experience, high school diploma or equivalent, proficiency with EHR and scheduling software, and a track record of