Front Office Staff

CAROLINASDENTIST; Fuquay-Varina (NC); On-site; USD 38,000 - 60,000; Full time

Job summary

Lightwave Dental Management LLC is seeking a front desk administrator to manage patient appointments, verify insurance, and handle payments in Fuquay-Varina, NC. This role supports doctors and hygienists with scheduling and treatment planning while helping patients understand and agree to proposed plans.

Ideal candidates have dental front office experience, proficiency with Microsoft Office, and familiarity with dental software to streamline billing and patient communications.

Qualifications

• High school diploma or equivalent required.
• Two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Manage accounts receivable, including sending billing statements and aging reports.
• File insurance pre-determinations.
• Conduct financial consultations when new treatment plans are presented.

Skills

Front office experience

Microsoft Office Suite

Dental software

Education

High school diploma or equivalent

Tools

Dental software

Job description

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred