Front Office Staff

Keystone Health; Chambersburg (Franklin County); On-site; USD 32,000 - 42,000; Full time

Job summary

Keystone Health's Pediatrics Developmental Center is seeking a friendly Front Office Staff member to join our busy pediatric practice. This full-time role supports daily operations, greets patients, schedules appointments, verifies insurance, collects payments, and checks patients in and out.

The ideal candidate is detail-oriented, able to multitask in a fast-paced healthcare setting, and works well with a collaborative team.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred.
• Bilingual skills are a plus.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Greet patients and families and provide exceptional customer service.
• Schedule appointments and manage patient flow.
• Verify insurance coverage and update demographics.
• Collect payments and process transactions.
• Answer phone calls and support daily front-desk operations.
• Check patients in and out and maintain accurate records.

Skills

Customer service

Multitasking

Communication skills

Time management

Education

High school diploma or GED

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.Front Office Staff (Full-Time)Schedule: Monday-Friday, 8:30 a.m. to 5:30 p.m.Keystone Pediatrics Developmental Center is seeking a friendly, organized, and professional Front Office Staff member to join our team full-time.In this role, you will serve as the first point of contact for patients and families, providing exceptional customer service while supporting the daily operations of our busy pediatric practice. Responsibilities include greeting patients, scheduling appointments, verifying insurance coverage, updating patient demographics, collecting payments, answering phone calls, and checking patients in and out.The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, manages time effectively, and works well as part of a collaborative team. Previous medical office experience is preferred, and bilingual candidates are encouraged to apply.QualificationsHigh school diploma or GED requiredPrevious medical office experience preferredStrong communication and customer service skillsExcellent organizational and time-management abilitiesAbility to multitask in a fast-paced healthcare settingBilingual skills are a plusKeystone Health is an Equal Opportunity Employer