BILINGUAL FRONT OFFICE STAFF

Cumberland Valley Business Alliance; Keystone (NE); On-site; USD 32,000 - 46,000; Full time

Job summary

Keystone Dental Care is seeking a friendly, organized Front Office Staff member to join our team. The ideal candidate will be fully fluent in English and Spanish, has EMR experience, and excels at customer service in a fast-paced dental office.

Responsibilities include greeting patients, checking in/out, verifying insurance, updating demographics, collecting payments, answering calls, and supporting other front office duties as needed.

Qualifications

• High school diploma or GED required.
• Fully fluent in English and Spanish with excellent verbal and written communication.
• Experience with EMR in medical/dental offices preferred.

Responsibilities

• Greet patients and create a welcoming experience.
• Check patients in and out for appointments.
• Verify dental insurance eligibility and benefits.
• Update and maintain accurate patient demographic information.
• Collect patient payments and process transactions.
• Answer incoming phone calls with professionalism and excellent telephone etiquette.
• Assist with other front office administrative duties as needed.

Skills

Bilingual

Customer service

Education

High school diploma or GED

Tools

EMR system experience

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Keystone Dental Care is seeking a friendly, organized, and dependable Bilingual Front Office Staff member to join our growing team. If you enjoy helping patients, thrive in a fast-paced environment, and are passionate about providing excellent customer service, we'd love to hear from you! The ideal candidate will have previous experience working with an EMR in a medical or dental office, strong interpersonal, and multitasking skills.

Responsibilities

• Greet patients and create a welcoming experience.
• Check patients in and out for appointments.
• Verify dental insurance eligibility and benefits.
• Update and maintain accurate patient demographic information.
• Collect patient payments and process transactions.
• Answer incoming phone calls with professionalism and excellent telephone etiquette.
• Assist with other front office administrative duties as needed.

Qualifications

• High school diploma or GED required.
• Fully fluent in both English and Spanish required, with excellent verbal and written communication skills.

Keystone Health is an Equal Opportunity Employer