Front Office Specialist – Patient Intake & Service

Treatment Centers Hold Co, LLC; Uniontown (Fayette County); Sur place; USD 18 000 - 28 000; Plein temps

Résumé du poste

Crossroads Treatment Centers in Uniontown, PA is seeking a Front Office Assistant to deliver exceptional service to patients checking in, handling payments, and supporting daily operations. You will guide new patients through intake, maintain accurate financial records, and coordinate with clinical staff to streamline admissions.

A high school diploma and customer-service experience are preferred; healthcare exposure is a plus.

Qualifications

• High School Diploma or GED required.
• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived addiction experience is a plus.

Responsabilités

• Provide excellent customer service by checking in patients, receiving payments, and assisting in daily operations.
• Maintain a friendly, professional attitude toward patients and offer a “white glove” experience.
• Guide new patients through the intake process to ensure a smooth start of care.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to coordinate intakes.
• Provide clerical and logistical support to the team.
• Oversee patient accounts and financial responsibilities.

Connaissances

Customer service

Healthcare environment

Office administration

Formation

High School Diploma or GED

Description du poste

Crossroads Treatment Centers in Uniontown, PA is seeking a Front Office Assistant to deliver exceptional service to patients checking in, handling payments, and supporting daily operations. You will guide new patients through intake, maintain accurate financial records, and coordinate with clinical staff to streamline admissions.

A high school diploma and customer-service experience are preferred; healthcare exposure is a plus.