Front Office & Patient Care Coordinator

Crossroads Treatment Centers; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401K Match

CE Allowance

Life Insurance

Disability Insurance

Parental Leave

Mental Health Day

Calm Subscription

Job summary

Crossroads Treatment Centers is seeking a Front Office Assistant to welcome patients, process payments, and support daily operations at our outpatient clinics. You will help provide a courteous, efficient experience and coordinate with clinical staff to streamline intake and scheduling.

Ideal candidates have a high school diploma or GED and customer service experience in a fast-paced environment. Healthcare exposure is preferred; lived addiction experience is a plus.

Qualifications

• High school diploma or GED required.
• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived addiction experience is a plus.

Responsibilities

• Check in patients, receive payments, and assist in daily operations.
• Maintain friendly, professional attitude and provide a “white glove” experience.
• Guide new patients through intake process.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to coordinate intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Skills

Customer Service

Office/Front Desk

Healthcare experience

Lived Addiction

Addiction Medicine

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a Front Office Assistant to welcome patients, process payments, and support daily operations at our outpatient clinics. You will help provide a courteous, efficient experience and coordinate with clinical staff to streamline intake and scheduling.

Ideal candidates have a high school diploma or GED and customer service experience in a fast-paced environment. Healthcare exposure is preferred; lived addiction experience is a plus.