Patient Experience Front Office & Intake Specialist

Crossroads; Uniontown (Fayette County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mileage reimbursement

401K with match

PTO

Continuing Education Allowance

Health Insurance

Job summary

Crossroads Treatment Centers is seeking a Front Office Assistant to welcome patients, handle payments and support daily operations at our Uniontown location with monthly travel to Connellsville. You will ensure a friendly, professional check-in experience and coordinate with medical staff for intake processes.

The position requires a High School diploma or GED and offers full-time hours (37–40 per week), mileage reimbursement, training, and a comprehensive benefits package including PTO and 401K

Qualifications

• High School Diploma or GED required.
• Customer service experience in fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived addiction experience is a plus.

Responsibilities

• Check in patients and handle payments.
• Maintain friendly, professional attitude and provide a white-glove experience.
• Guide new patients through intake process.
• Collect urine and saliva samples as needed.
• Maintain daily financial records and reports.
• Coordinate with medical staff to coordinate intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and finances.

Skills

Customer Service

Communication

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a Front Office Assistant to welcome patients, handle payments and support daily operations at our Uniontown location with monthly travel to Connellsville. You will ensure a friendly, professional check-in experience and coordinate with medical staff for intake processes.

The position requires a High School diploma or GED and offers full-time hours (37–40 per week), mileage reimbursement, training, and a comprehensive benefits package including PTO and 401K