Front Office Specialist, Orthopedic Clinic

The CORE Institute; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Employee assistance program

Paid holidays

Job summary

Southeast Orthopedic Specialists is hiring a Front Office Representative for our Riverside Clinic in Jacksonville, FL. You will be the first point of contact for patients, handling reception, scheduling, demographics collection, and payments with care and accuracy.

This full-time position emphasizes exceptional customer service, confidentiality, and teamwork within a busy orthopedic care setting. You will support smooth front-office operations and help patients navigate their visits.

Qualifications

• Strong customer service skills in a medical front desk setting.
• Ability to communicate effectively with patients, physicians, and staff.
• Ability to protect patient confidentiality and handle sensitive information.

Responsibilities

• Greet patients promptly and acknowledge them as they arrive.
• Collect patient demographics, insurance information, and payment details.
• Verify and document insurance information and obtain required authorizations when needed.

Skills

Customer service

Communication skills

Interpersonal skills

Education

High school diploma/GED

Job description

Southeast Orthopedic Specialists is hiring a Front Office Representative for our Riverside Clinic in Jacksonville, FL. You will be the first point of contact for patients, handling reception, scheduling, demographics collection, and payments with care and accuracy.

This full-time position emphasizes exceptional customer service, confidentiality, and teamwork within a busy orthopedic care setting. You will support smooth front-office operations and help patients navigate their visits.