Front Office Lead, Orthopedic Clinic

The CORE Institute; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Health & Welfare Benefits

Monthly stipend toward ancillary benefits

HSA with company match

401(k) plan with company match

Employee Assistance Program

Employee Appreciation Days & Wellness Events

Job summary

The CORE Institute in Jacksonville, Florida, is seeking a Lead Clinical Front Office Representative to oversee front office operations, ensuring exceptional patient experiences at every interaction. The successful candidate will provide guidance to front office staff and manage daily workflows, while also ensuring the accuracy of patient information and collections.

Candidates should ideally have three years of experience in a medical practice, strong leadership skills, and a commitment to delivering exceptional care. Benefits include competitive health plans, a 401(k) with company match, and various wellness initiatives.

Qualifications

• Three years of experience in a medical practice or clinic preferred.
• Supervisory or lead experience in a medical office strongly preferred.
• Knowledge of medical insurance requirements and eligibility verification is essential.

Responsibilities

• Lead front office staff providing guidance and daily operational direction.
• Ensure copayments and balances are collected accurately.
• Manage patient flow throughout the clinic for an exceptional experience.

Skills

Medical practice experience

Leadership experience

Communication skills

Organizational skills

Customer service skills

Education

High school diploma or GED

Job description

The CORE Institute in Jacksonville, Florida, is seeking a Lead Clinical Front Office Representative to oversee front office operations, ensuring exceptional patient experiences at every interaction. The successful candidate will provide guidance to front office staff and manage daily workflows, while also ensuring the accuracy of patient information and collections.

Candidates should ideally have three years of experience in a medical practice, strong leadership skills, and a commitment to delivering exceptional care. Benefits include competitive health plans, a 401(k) with company match, and various wellness initiatives.