Patient Services Front Desk Specialist (Medical Clinic)

Jacksonville Orthopaedic Institute; Florida; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K retirement plan

Job summary

Jacksonville Orthopaedic Institute is hiring a Front Desk Specialist for the Beach clinic in Jacksonville Beach, FL. This full-time role includes reception, patient check-in/out, and clerical duties with a Monday–Friday schedule and 40 hours per week.

Benefits include medical, dental, vision, life and disability insurance, plus a 401K plan. Candidates should have previous medical office experience and a high school diploma or GED.

Qualifications

• Previous medical office experience preferred.
• High school diploma or GED.
• Ability to work in an environment involving direct contact with the public and staff.
• Ability to handle stressful and difficult situations.
• Knowledge of patient confidentiality standards.

Responsibilities

• Greet patients and determine the nature of their visit, e.g. appointment, prescription pick up, etc.
• Responsible for checking patients in and out for their scheduled appointments.
• Collect and update current demographic and insurance information.
• Verify insurance participation and obtain necessary referrals.
• Collect all applicable co-pays or patient balances and maintain a cash journal.
• Instruct patients on HIPAA requirements, financial responsibility.
• Assist patients with requests for records, x-rays, transportation etc.
• Maintain electronic medical records.
• Handle multiple telephone lines, screen callers, and relay messages.
• Perform related job duties as required to support the medical office.

Skills

Customer service

Multitasking

Communication

HIPAA knowledge

Education

High school diploma or GED

Tools

Electronic Medical Records

Job description

Jacksonville Orthopaedic Institute is hiring a Front Desk Specialist for the Beach clinic in Jacksonville Beach, FL. This full-time role includes reception, patient check-in/out, and clerical duties with a Monday–Friday schedule and 40 hours per week.

Benefits include medical, dental, vision, life and disability insurance, plus a 401K plan. Candidates should have previous medical office experience and a high school diploma or GED.