Front Office Specialist — Orthopedic Clinic

The CORE Institute; Jacksonville (FL); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Health & Welfare Benefits

Monthly stipend for ancillary benefits

HSA with company match

401k with company match after 6 months

Employee Assistance Program 24/7

Paid Time Off & Paid Holidays

Employee Appreciation Days/Events

Job summary

Southeast Orthopedic Specialists is hiring Front Office Representatives for the Riverside Clinic in Jacksonville, FL. The role focuses on delivering excellent customer service, patient check-in, scheduling, and supporting billing processes.

Ideal candidates will handle demographics, insurance verification, and payments while maintaining confidentiality in a busy front-office environment. A high school diploma is required and a robust benefits package is offered.

Qualifications

• Customer service oriented with patient focus.
• Ability to communicate clearly with physicians and the public.
• Maintain patient confidentiality and professional conduct.

Responsibilities

• Greet patients and collect demographics and insurance information.
• Schedule appointments and verify insurance coverage; obtain authorizations if needed.
• Collect co-pays, co-insurances, and past-due balances; explain billing details to patients.
• Input patient information into the system and ensure accuracy of records.
• Maintain a secure cash drawer and balance daily.
• Keep front office clean, organized, and compliant with confidentiality rules.

Skills

Customer service

Communication with physicians and the

Relationship building

Education

High School diploma/GED

Job description

Southeast Orthopedic Specialists is hiring Front Office Representatives for the Riverside Clinic in Jacksonville, FL. The role focuses on delivering excellent customer service, patient check-in, scheduling, and supporting billing processes.

Ideal candidates will handle demographics, insurance verification, and payments while maintaining confidentiality in a busy front-office environment. A high school diploma is required and a robust benefits package is offered.