Front Office Specialist – Client Experience & Admin Support

Alphabe Insight Inc; Indianapolis (IN); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Competitive Salary

Career Growth Opportunities

Professional Development

Job summary

Dinamic AS Group is seeking a Front Office Representative to serve as a key contact for visitors, clients, and internal teams. You will support daily front office operations, coordinate administrative activities, manage communications, and help maintain a welcoming, organized professional environment.

The ideal candidate has excellent communication skills, a customer-focused attitude, strong organizational abilities, and the capacity to handle multiple responsibilities with professionalism and

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional, and approachable personality.
• Strong organizational and multitasking abilities.
• Exceptional customer service and interpersonal skills.
• Ability to manage priorities while maintaining accuracy and attention to detail.
• Positive attitude and a proactive approach to problem-solving.
• Proficiency in Microsoft Office, Google Workspace, or similar office applications.
• Strong time-management skills and the ability to meet deadlines.
• Ability to communicate effectively with individuals at different organizational levels.
• Professional presentation and a commitment to maintaining a welcoming office environment.
• Adaptability and confidence in handling changing priorities.
• Willingness to learn new systems, procedures, and administrative processes.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Welcome and assist visitors, clients, and business partners in a professional and courteous manner.
• Manage incoming phone calls, emails, and general inquiries while ensuring timely and accurate communication.
• Coordinate appointments, meetings, and scheduling activities to support daily office operations.
• Maintain an organized, welcoming, and professional front office environment.
• Provide administrative support to internal teams, including document preparation, data entry, and record management.
• Respond to client requests and direct inquiries to the appropriate departments or team members.
• Assist with coordinating office activities, internal communications, and operational tasks.
• Maintain accurate records, update internal databases, and organize relevant documentation.
• Support visitor registration, appointment confirmations, and general reception procedures.
• Monitor office supplies and assist in maintaining an efficient and well-equipped workspace.
• Collaborate with team members to improve office procedures and enhance service quality.
• Handle confidential information with professionalism, discretion, and attention to detail.

Skills

Verbal & written communication

Customer service orientation

Multitasking

Team collaboration

Professional presentation

Tools

Microsoft Office

Google Workspace

Job description

Dinamic AS Group is seeking a Front Office Representative to serve as a key contact for visitors, clients, and internal teams. You will support daily front office operations, coordinate administrative activities, manage communications, and help maintain a welcoming, organized professional environment.

The ideal candidate has excellent communication skills, a customer-focused attitude, strong organizational abilities, and the capacity to handle multiple responsibilities with professionalism and