Front Office Specialist-Bariatric Program

Kettering Health Network; South Dayton (OH); On-site; USD 19,000 - 30,000; Part time

Job summary

Kettering Health Network is seeking a part-time Physician Office Front Desk Assistant in Miamisburg, OH. The role is the first point of contact for patients, handling calls, greetings, registrations, and checkout duties.

Qualifications include a high school diploma, front office experience, confidentiality, and strong communication. EMR experience is preferred. This position supports multiple office tasks and patient interactions with professionalism.

Qualifications

• High School Diploma or equivalent required.
• Previous front office experience.
• Maintain confidentiality/discretion expected.
• Be patient, courteous and tactful.
• Strong communication with staff, departments and the public.
• Follow directions and perform repetitive tasks.
• Proficient with word processing and email.

Responsibilities

• Answer, handle and screen incoming calls; be the first point of contact for the office.
• Greet and register patients; file and prepare charts.
• Handle check-out tasks; review encounter form data; collect co-pays.
• Schedule follow-up appointments; assist with day-end reconciliation.

Skills

Front desk experience

Confidentiality

Communication skills

Customer service

Computer literacy

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Job Details

Physician Office | Miamisburg | Part-Time | First Shift

Responsibilities & Requirements

Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.

Job Requirements:

• High School Diploma or equivalent.
• Previous front office experience or background in general office work.
• Must be able to maintain confidentiality/discretion.
• Must be patient, courteous, and tactful.
• Ability to communicate and relate well with office staff, ancillary departments and the public.
• Ability to follow direction, accept orders and perform repetitive tasks.
• Computer literate in use of word processing and email.

Preferred Qualifications

• 1-year experience in a medical/physician office setting preferred
• Experience in electronic medical records preferred.
• Knowledge of medical terminology preferred.

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio.Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.