Patient Services Front Desk Specialist

Kettering Health Network; South Dayton (OH); On-site; USD 19,000 - 30,000; Part time

Job summary

Kettering Health Network is seeking a part-time Physician Office Front Desk Assistant in Miamisburg, OH. The role is the first point of contact for patients, handling calls, greetings, registrations, and checkout duties.

Qualifications include a high school diploma, front office experience, confidentiality, and strong communication. EMR experience is preferred. This position supports multiple office tasks and patient interactions with professionalism.

Qualifications

• High School Diploma or equivalent required.
• Previous front office experience.
• Maintain confidentiality/discretion expected.
• Be patient, courteous and tactful.
• Strong communication with staff, departments and the public.
• Follow directions and perform repetitive tasks.
• Proficient with word processing and email.

Responsibilities

• Answer, handle and screen incoming calls; be the first point of contact for the office.
• Greet and register patients; file and prepare charts.
• Handle check-out tasks; review encounter form data; collect co-pays.
• Schedule follow-up appointments; assist with day-end reconciliation.

Skills

Front desk experience

Confidentiality

Communication skills

Customer service

Computer literacy

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Kettering Health Network is seeking a part-time Physician Office Front Desk Assistant in Miamisburg, OH. The role is the first point of contact for patients, handling calls, greetings, registrations, and checkout duties.

Qualifications include a high school diploma, front office experience, confidentiality, and strong communication. EMR experience is preferred. This position supports multiple office tasks and patient interactions with professionalism.