Global IT Operations Leader — Cloud, Infra & Strategy

Axxess Technology Solutions, Inc.; Dallas (TX); Hybride; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

401k matching

Paid time off + holidays

Résumé du poste

Axxess is seeking an IT Operations Senior Manager to lead the global IT operations, ensuring secure and efficient systems aligned with business goals. You will guide a team, partner with stakeholders, and drive strategic IT initiatives from our Dallas office.

The role emphasizes strong leadership, vendor management, and a focus on cost-effective procurement and budgeting to support growth. This is an on-site position within a fast-paced healthcare tech environment.

Qualifications

• Bachelor's degree in IT, CS or related field required.
• 5+ years IT management with infrastructure and systems administration.
• Experience planning and managing IT projects.
• Knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs.
• Experience with enterprise applications and system integrations.
• Certifications such as CCNA/CCNP, CompTIA Network+/Security+, MCP/MCSE or VMware VCP advantageous.
• Ability to work from Dallas office; not remote.

Responsabilités

• Partner on all aspects of global IT, including servers, networks, storage, and cloud services.
• Provide tiered support to resolve complex IT issues escalated from the helpdesk.
• Monitor and optimize the performance of IT systems to meet SLAs.
• Manage relationships with external vendors and service providers to ensure optimal service delivery.
• Procure IT hardware, software, and services cost-effectively.
• Develop and manage the site's IT budget, monitoring expenditures.
• Identify opportunities to leverage technology to improve business processes.
• Develop and execute site IT strategies aligned with organizational goals.

Connaissances

IT management

Infra & systems

Project planning

Networking

Cloud platforms

Virtualization

Vendor management

Communication

Formation

Bachelor's degree

Master's degree

Outils

VMware

Hyper-V

AWS

Azure

Google Cloud

Windows Server

Linux

SAN/NAS

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

We are searching for a IT Operations Senior Manager to ensure the smooth operation of our global systems at Axxess. This role is critical in maintaining and enhancing the site’s technology environment to support business operations efficiently and securely. This role combines technical expertise with strong leadership skills to provide leadership to the team, collaborate with various stakeholders, and align our IT services with Axxess’ goals.

What you will experience...

• A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.
• Professional development for career growth and advancement
• Competitive compensationwith full selection of benefits, including company-matching 401k contributionsand 20days of paid time off + holidays + birthdays

Who we are…

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers the delivery of care to more than 10 million patients through a network that helps providers operate more effectively in an increasingly complex healthcare environment. Using Axxess intelligence®, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently, make smarter decisions and pursue growth with confidence. Backed by industry-leading security and compliance certifications, Axxess remains a trusted partner to providers across the continuum of care. Axxess fosters a collaborative culture that fuels innovation and excellence, and is recognized nationally as a “Best Place to Work.”

What you will do…

• Partner on all aspects Axxess’ global IT, including servers, networks, storage, and cloud services.
• Provide tiered support to resolve complex IT issues escalated from thehelpdesk.
• Monitor and optimize the performance of IT systems and services to meet or exceed service level agreements (SLAs).
• Manage relationships with external vendors and service providers to ensure optimal service delivery.
• Partner on cost effective procurement of global IT hardware, software, and services.
• Partner to develop and manage the site’s IT budget, monitoring expenditure and optimizing costs.
• Identify opportunities to leverage technology to improve business processes and outcomes.
• Partner to develop and execute site-specific IT strategies and plans aligned with the organization’s overall IT and business objectives.

What you will bring…

• Bachelor’sdegree in Information Technology, Computer Science, or a related fieldis required. Master’s degree or MBA is a plus.
• At least 5 years of experience in IT management, with significant exposure to infrastructure and systems administration required.
• Experience in planning and managing IT projects.
• Thorough understanding of network technologies (TCP/IP, DNS, DHCP, VLANs, VPNs).
• Proficiency in managing server and storage environments (Windows/Linux servers, SAN/NAS).
• Knowledge of cloud computing platforms (AWS, Azure, Google Cloud) and virtualization technologies (VMware, Hyper-V).
• Experience with enterprise applications and system integrations.
• Excellent problem-solving and analytical abilities.
• Effective communication and interpersonal skills.
• Relevant certifications such as Cisco CCNA/CCNP, CompTIA Network+/Security+, Microsoft MCP/MCSE, or VMware VCP are advantageous.
• Ability to work from our Dallas office as this is not a remote role.

Axxess is an equal opportunity employer and drug-free workplace. All applicants must be legally authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!

* NO AGENCIES OR 3RD PARTY INQUIRIES - PLEASE*