Front Office Shipping Specialist

The Manufacturers' Association; Manheim (PA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Flexible work schedule

401(k) with company match

Weekly paychecks

Incentive plans

Paid Holidays

Employee referral program

Professional & personal development

Casual environment

Job summary

PCI Auctions is seeking a detail oriented and organized Front Office Shipping Specialist to move invoices through the shipping process, including customer communication by phone, text and email. The ideal candidate thrives in a fast-paced office and enjoys problem solving, with responsibilities alongside the Office Manager and opportunities to contribute ideas.

Hours are Monday through Friday 8:00am – 5:00pm; pay is $16 per hour; benefits are not offered, but there are growth opportunities and

Qualifications

• Previous work experience in customer service.
• Knowledge of Microsoft Office.
• Quick and adaptable learner.
• Excellent communicator.
• Team player with a positive attitude; collaborative with colleagues.
• Exceptional written and verbal communication skills a must

Responsibilities

• Working with the Office Manager to push customer invoices through the shipping process
• Assisting customers with questions as they relate to our shipping processes
• Moving various projects forward with research and innovative ideas

Skills

Customer service

Microsoft Office

Adaptable learner

Excellent communicator

Team player

Written & verbal communication

Job description

Job Summary

Are you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a detail oriented and organized individual to join our growing team.

The Front Office Shipping Specialist is responsible for moving our invoices through the shipping process. This includes customer communication through phone, text & email.

The ideal candidate thrives in a fast paced, office environment and has a passion for problem solving and completing tasks efficiently.

To succeed in this position, you must possess the following values:

• Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
• Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
• Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do
• Thick-Skinned - you embrace challenges and attack them head on

Perks

we do not offer health benefits

• Paid time off
• Flexible work schedule
• 401(k) with company match
• Weekly paychecks
• Workforce advocate with resource exploration & personal goal setting
• Incentive plans
• Paid Holidays
• Employee referral program
• Professional & personal development opportunities
• Employee appreciation events
• Advancement opportunities
• Employee recognition programs
• Casual environment

Responsibilities & Duties

• Working with the Office Manager to push customer invoices through the shipping process
• Assisting customers with questions as they relate to our shipping processes
• Moving various projects forward with research and innovative ideas

Qualifications & Skills

• Previous work experience in customer service a plus
• Knowledge of Microsoft Office
• Quick and adaptable learner
• Excellent communicator
• Team player with a positive attitude; collaborative with colleagues
• Exceptional written and verbal communication skills a must

Work Schedule

Monday through Friday 8:00am – 5:00pm

Hourly Rate

$16 an hour