Position Summary
We are seeking a friendly, organized, and proactive Office Coordinator to join our team. The ideal candidate will be the first point of contact for visitors and callers, assist with administrative tasks, and support our transportation operations. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.
Key Responsibilities
- Front Desk & Customer Service
- Answer and direct incoming phone calls professionally and efficiently
- Welcome customers and visitors, assist as they arrive, and manage the waiting area
- Check, sort, and distribute mail daily
- Manage incoming deliveries (Amazon, UPS, FedEx), sorting and routing them accordingly
- Ensure job applications remain printed and accessible; maintain pens and clipboards on the desk
- Print labels for shipments and coordinate with the team to ensure outbound packages are ready for UPS pickup
- Assist HR with various administrative tasks as needed
- Transportation & Shipping Support
- Build and maintain relationships with carriers and brokers; reach out to applicants to identify the best shipping partners
- Obtain quotes from carriers and brokers, then coordinate with them to find suitable drivers based on rates and schedules
- Communicate regularly regarding incoming and canceled trucks, updating the team accordingly
- Keep the shipping schedule current with detailed notes accessible to the team
- Prepare driver paperwork, sign, and note details as required
- Perform quality checks on shipments: verify beds are pre-stacked correctly, all stickers are accurate, and beds are accounted for before booking drivers
Qualifications
- Proven experience as a receptionist or in an administrative support role preferred
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Basic computer skills, including email, MS Office, and shipping label software
- Knowledge of shipping procedures and carrier relationships is a plus
What We Offer
Competitive pay, 401(k) with company match, health benefits, and a supportive team environment focused on working hard and winning together.