Front Office & Scheduling Lead – PT Clinic (Flexible Hours)

Northern-Edge-Physical-Therapy; Wasilla (AK); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

401K

Employee Assistance Program (EAP)

Employee discount plans

Healthcare benefits

Life & disability insurance

Flexible schedules and annual accrual

Job summary

Northern Edge Physical Therapy in Wasilla, AK is seeking a Front Office Coordinator to create a welcoming patient experience and manage daily clinic operations. You will be the first point of contact for patients, visitors, and callers, ensuring outstanding service and smooth scheduling and billing processes.

Key duties include front desk reception, scheduling, and coordinating with therapists, with benefits such as healthcare coverage, 401K, and flexible schedules.

Qualifications

• High school graduate or equivalent.
• 1+ years of medical front office experience.
• Excellent telephone skills.
• Proficient in Word and Excel.
• Previous experience with medical software preferred.

Responsibilities

• Perform administrative duties in a compassionate manner to ensure proper reception, scheduling and billing for all physical therapy services and specialized programs.
• Responsible for all aspects of patient reception to ensure that each patient contact has a positive outcome and contributes towards treatment success.
• Develops a balanced schedule to ensure compliance with referral limits, insurance restrictions and maximize patient access to therapy services.

Skills

Excellent telephone skills

Medical front office experience

Education

High school graduate or equivalent

Tools

Word

Excel

Medical software

Job description

Northern Edge Physical Therapy in Wasilla, AK is seeking a Front Office Coordinator to create a welcoming patient experience and manage daily clinic operations. You will be the first point of contact for patients, visitors, and callers, ensuring outstanding service and smooth scheduling and billing processes.

Key duties include front desk reception, scheduling, and coordinating with therapists, with benefits such as healthcare coverage, 401K, and flexible schedules.