Welcoming Front Desk Specialist — Medical Admin & Patient Care

Alaska Massage Clinic; Anchorage (AK); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

On-the-job training

Paid time off

Referral program

Tuition reimbursement

Job summary

Alaska Massage Clinic in Anchorage, AK seeks a friendly Medical Receptionist to join our busy medical massage and chiropractic clinic. This full-time role focuses on greeting patients, managing the front desk, and ensuring a welcoming, efficient experience from check-in to check-out.

The ideal candidate has healthcare admin experience, familiarity with EMR systems like Chirotouch, and strong communication skills. Join us to support a caring team and deliver exceptional patient service daily.

Qualifications

• Prior experience as a Medical Receptionist or in a healthcare administrative role.
• Working knowledge of medical terminology and front office procedures.
• Familiarity with EMR systems such as Chirotouch.
• Strong interpersonal and communication skills, both verbal and written.

Responsibilities

• Greet patients and visitors in a warm, professional manner.
• Handle check-in/check-out procedures and ensure a smooth front desk experience.
• Answer phone calls, manage inquiries, and schedule appointments.
• Verify insurance details and collect co-pays or payments.
• Maintain accurate patient records and update EMR systems.
• Uphold HIPAA regulations and maintain patient confidentiality.
• Perform administrative duties such as filing, faxing, scanning, and managing referrals.
• Assist medical staff as needed and contribute to daily office efficiency.

Skills

Front desk operations

HIPAA compliance

EMR familiarity

Phone & scheduling

Job description

Alaska Massage Clinic in Anchorage, AK seeks a friendly Medical Receptionist to join our busy medical massage and chiropractic clinic. This full-time role focuses on greeting patients, managing the front desk, and ensuring a welcoming, efficient experience from check-in to check-out.

The ideal candidate has healthcare admin experience, familiarity with EMR systems like Chirotouch, and strong communication skills. Join us to support a caring team and deliver exceptional patient service daily.