Front Office Coordinator

Northern-Edge-Physical-Therapy; Wasilla (AK); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

401K

Employee Assistance Program (EAP)

Employee discount plans

Healthcare benefits

Life & disability insurance

Flexible schedules and annual accrual

Job summary

Northern Edge Physical Therapy in Wasilla, AK is seeking a Front Office Coordinator to create a welcoming patient experience and manage daily clinic operations. You will be the first point of contact for patients, visitors, and callers, ensuring outstanding service and smooth scheduling and billing processes.

Key duties include front desk reception, scheduling, and coordinating with therapists, with benefits such as healthcare coverage, 401K, and flexible schedules.

Qualifications

• High school graduate or equivalent.
• 1+ years of medical front office experience.
• Excellent telephone skills.
• Proficient in Word and Excel.
• Previous experience with medical software preferred.

Responsibilities

• Perform administrative duties in a compassionate manner to ensure proper reception, scheduling and billing for all physical therapy services and specialized programs.
• Responsible for all aspects of patient reception to ensure that each patient contact has a positive outcome and contributes towards treatment success.
• Develops a balanced schedule to ensure compliance with referral limits, insurance restrictions and maximize patient access to therapy services.

Skills

Excellent telephone skills

Medical front office experience

Education

High school graduate or equivalent

Tools

Word

Excel

Medical software

Job description

The team at Northern Edge Physical Therapy is committed to client centered, compassionate care by talented and caring therapists and athletic trainers to make a difference in the lives of our clients and our community. Our state-of-the-art facility allows for novice and experienced therapists alike to develop clinical expertise and evidence-based specialties to become leaders in their profession and get clients results.

Job Description

As a Front Office Coordinator at Northern Edge Physical Therapy, you will play a vital role in creating a positive and welcoming experience for our patients. You will be the first point of contact for patients, visitors, and callers, ensuring exceptional customer service and facilitating the smooth flow of daily clinic operations. Your attention to detail, excellent communication skills, and ability to multitask will contribute to our clinic's overall success and reputation.

• Perform administrative duties in a compassionate manner to ensure proper reception, scheduling and billing for all physical therapy services and specialized programs.
• Responsible for all aspects of patient reception to ensure that each patient contact has a positive outcome and contributes towards treatment success.
• Develops a balanced schedule to ensure compliance with referral limits, insurance restrictions and maximize patient access to therapy services.

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred

Additional Information

Compensation: $20-$28 hourly rate

• 401K
• Employee Assistance Program (EAP)
• Employee discount plans
• Open clinic environment with an easy-going vibe
• Healthcare benefits, life & disability insurance
• Flexible schedules and annual accrual of 70 hours of PT

Job Location