Medical Front Desk & Scheduling Specialist

Priority Dispatch Corp.; Wasilla (AK); On-site; USD 30,000 - 42,000; Full time

Job summary

Priority Dispatch Corp. in Wasilla, AK seeks a front desk receptionist to manage check-in/check-out, handle a multi-line phone system, schedule clinic appointments, and verify patient eligibility. The role includes collecting payments and entering data into EMR systems.

The ideal candidate will have a High School Diploma or GED, 2 years of related experience, and proficiency with EMR software and Outlook. Physical mobility and effective communication are required.

Qualifications

• Excellent communication and customer service abilities.
• Ability to read and interpret safety rules and manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to lift and/or move up to 50 lbs.

Responsibilities

• Manage day-to-day front desk operations, including check-in and check-out.
• Operate a multi-line telephone system and route calls appropriately.
• Screen patient needs and direct them to the correct staff or department.
• Schedule clinic appointments in-person and by phone.
• Verify patient eligibility and collect insurance information for EMR entries.
• Receive payments (co-pays, balances, guarantor payments) and apply to accounts.

Skills

Communication skills

Customer service

Reading/writing

Public speaking

Physical ability

Education

High school diploma or GED

Tools

EMR software

Outlook

Job description

Priority Dispatch Corp. in Wasilla, AK seeks a front desk receptionist to manage check-in/check-out, handle a multi-line phone system, schedule clinic appointments, and verify patient eligibility. The role includes collecting payments and entering data into EMR systems.

The ideal candidate will have a High School Diploma or GED, 2 years of related experience, and proficiency with EMR software and Outlook. Physical mobility and effective communication are required.