Front Office Rooms Controller: Inventory & Team Leadership

Hyatt Hotels Corporation; San Diego (CA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Free hotel stays

Discounted hotel stays

Medical, Dental, Vision

401K with company match

Paid Time Off

Headspace subscription

Tuition reimbursement

Family assistance policy

Complimentary meals

Free onsite parking

Gym access

Leadership development

Job summary

Hyatt Hotels Corporation at Manchester Grand Hyatt San Diego is seeking a Front Office Rooms Controller to optimize room inventory, assign blocks, and assist with guest check-in while communicating hotel services and promotions.

The role includes coaching and training colleagues and advancing toward management, with a robust benefits package and opportunities in Southern California’s premier resort destination.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Must have experience and thorough understanding of Front Office Operations.
• Experience in an upscale or luxury setting preferred.
• Full flexible availability including holidays, weekends, and evenings.

Responsibilities

• Manage room inventory to maximize selling opportunities.
• Assign room blocks for groups and guest preferences.
• Assist in guest registration and communicate hotel services and promotions.
• Lead other associates by coaching, giving direction and training.

Skills

Customer service

Verbal & written comms

Front Office operations

Upscale / luxury setting

Flexible availability

Job description

Hyatt Hotels Corporation at Manchester Grand Hyatt San Diego is seeking a Front Office Rooms Controller to optimize room inventory, assign blocks, and assist with guest check-in while communicating hotel services and promotions.

The role includes coaching and training colleagues and advancing toward management, with a robust benefits package and opportunities in Southern California’s premier resort destination.