Front Office Patient Service Representative

Visions Optometry; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Simple IRA with employer match

Job summary

Visions Eye Care + Therapy Center is seeking a friendly Full Time Front Office Patient Services Representative to join our team. You will be the first point of contact for patients, ensuring a warm, seamless experience from check-in through checkout.

The role involves greeting patients, scheduling, answering calls, verifying insurance, and coordinating with clinic teams to support high-quality eye care and therapy services.

Qualifications

• Strong written and verbal communication abilities.
• Ability to multitask and manage patient information accurately.
• Customer-service oriented with a friendly demeanor.

Responsibilities

• Greet and check in patients upon arrival.
• Schedule appointments and manage patient records accurately.
• Answer phones and assist patients with inquiries and bookings.
• Verify insurance information and collect payments.
• Maintain a clean and organized front office area.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Job description

Visions Eye Care + Therapy Center is growing and looking for a Full Time Front Office Patient Serivces Representative!

We are looking for a dynamic and friendly Front Office Patient Service Representative to join our team and help provide exceptional care to our patients.

About Us:

At Visions Eye Care + Therapy Center, we are dedicated to providing top-notch comprehensive eye care and vision therapy services in a warm and welcoming environment. We believe in delivering a personalized patient experience that goes above and beyond expectations.

About the Role:

As a Front Office Patient Service Representative, you will be the first point of contact for our patients, both in person and over the phone. Your main responsibility will be to ensure that each patient has a positive and seamless experience from the moment they walk in the door.

Key Responsibilities:

• Warmly greet and check in patients upon their arrival
• Schedule appointments and manage patient records with great attention to detail
• Answer phone calls and assist patients with inquiries and appointment bookings
• Verify insurance information and collect payments from patientsMaintain a clean and organized front office area
• Work closely with all areas of the Eye Care and Therapy Center clinics to ensure seamless patient experiences.

What We're Looking For:

We are seeking a candidate who is passionate about providing an exceptional patient experience. The ideal candidate will have excellent communication and interpersonal skills, attention to detail, and a positive attitude. Previous experience in a medical office setting is preferred but not required.

Why Join Our Team:

At Visions Eye Care + Therapy Center, we are committed to providing our team members with a supportive and collaborative work environment. We value teamwork and strive to create a positive workplace culture where everyone can thrive. As a Front Office Patient Service Representative, you will have the opportunity to make a difference in the lives of our patients and contribute to their overall well-being.

• Full time Monday-Friday work schedule
• Benefits available including medical, dental and vision
• Simple IRA with employer match