Front Office Patient Service Rep - Friendly Scheduling

Praxis-Health; Oregon City (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Laboratory discounts

Medical coverage (in-network & custom)

Dental coverage

401(K)

Paid Time Off

Job summary

Oregon City Family Practice in Oregon City seeks a friendly Patient Service Representative for a full-time front office role. You will be the first contact for patients arriving or calling, greeting and screening them, scheduling appointments, and relaying messages to the clinical team.

Ideal candidates have experience in a medical office, strong communication skills, proficiency with EHR systems, and reliable attendance. A high school diploma or GED is required, with 1–2+ years preferred.

Qualifications

• Experience in a medical office setting preferred; 1–2+ years preferred.
• Excellent communication and customer service skills in person and over the phone.
• Proficiency with electronic health record (EHR) systems.
• Maintain patient records and update patient information as needed.
• Ability to reliably arrive to work on time.
• High school diploma or GED.

Responsibilities

• Greets, screens, and schedules in-person patients.
• Reception duties including answering and screening telephone communication, relaying messages, questions, and other information between patients and the clinical team.
• Inputs information into electronic health records and other support services platforms.
• Verify insurance information and collect co-payments.
• Prepares and processes correspondence and answers routine medical administrative inquiries.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance including retrieving and sending to offices and individuals as required by state and federal laws.
• Ensures scheduling accuracy for provider and patient time.

Skills

Customer service

Communication skills

Punctuality

EHR proficiency

Education

High school diploma or GED

Job description

Oregon City Family Practice in Oregon City seeks a friendly Patient Service Representative for a full-time front office role. You will be the first contact for patients arriving or calling, greeting and screening them, scheduling appointments, and relaying messages to the clinical team.

Ideal candidates have experience in a medical office, strong communication skills, proficiency with EHR systems, and reliable attendance. A high school diploma or GED is required, with 1–2+ years preferred.