Medical Front Desk Specialist - Patient-First Growth

AFC Urgent Care Portland/Vancouver; Oregon City (OR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Monthly team performance bonuses

Free healthcare for family

401(k) with employer match

3 weeks paid time off

On-the-job growth and training

Job summary

AFC Urgent Care - Oregon City is seeking a Medical Front Desk Receptionist to be the welcoming face of the clinic. In this role, you will create a smooth, welcoming experience for patients, handling check-ins, insurance verifications, and managing communication.

The ideal candidate has customer service experience, thrives in a fast-paced environment, and is ready to support a positive team culture. The position offers competitive pay of $20-24/hr along with monthly bonuses and a supportive work

Qualifications

• At least 1 year of people-facing customer service experience.
• Preferred 1 year of medical administrative duties.
• Solid computer skills and comfortable learning new systems.

Responsibilities

• Welcome patients with a friendly attitude.
• Guide patients through check-in process.
• Verify insurance details accurately.
• Complete the checkout process efficiently.
• Manage incoming phone calls effectively.
• Handle emails and faxes promptly.
• Manage cash drawer duties accurately.
• Maintain cleanliness at the front desk.
• Support the clinic team as needed.

Skills

Customer service

Medical administrative duties

Computer skills

Medical terminology knowledge

Job description

AFC Urgent Care - Oregon City is seeking a Medical Front Desk Receptionist to be the welcoming face of the clinic. In this role, you will create a smooth, welcoming experience for patients, handling check-ins, insurance verifications, and managing communication.

The ideal candidate has customer service experience, thrives in a fast-paced environment, and is ready to support a positive team culture. The position offers competitive pay of $20-24/hr along with monthly bonuses and a supportive work