Front Office Patient Care Coordinator

Focus Physical Therapy; Rancho Santa Margarita (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salaire compétitif

Réductions pour employés

Horaires flexibles

Opportunités de développement

Formation & développement

Ressources de bien-être

Plan 401(k) avec contrepartie

Job summary

Focus Physical Therapy recherche un coordonnateur des soins aux patients pour assurer le bon fonctionnement de son bureau. Le candidat idéal possède une passion pour les soins aux patients et des compétences organisationnelles exceptionnelles. Vous serez responsable de l'accueil des patients, de la gestion des horaires et du soutien administratif au personnel clinique. Rejoignez une entreprise qui valorise l'excellence dans les soins aux patients et offre un environnement de travail positif.

Qualifications

• Expérience antérieure dans un bureau médical ou rôle de service à la clientèle est un plus.
• Compétences interpersonnelles exceptionnelles.
• Attitude compatissante et centrée sur le patient.

Responsibilities

• Accueillir et assister les patients.
• Organiser et confirmer les rendez-vous.
• Mettre à jour avec précision les dossiers des patients.

Skills

Organisation

Communication

Multitâches

Education

High school diploma or equivalent

Associate’s degree or higher preferred

Tools

Microsoft Office Suite

Electronic Medical Records (EMR) systems

Job description

Benefits:

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

401(k) matching

Bonus based on performance

Wellness resources

About Us: At Focus Physical Therapy, we are committed to providing exceptional care and improving the quality of life for our patients. Our dedicated team of professionals creates a welcoming and supportive environment, ensuring every patient receives the best possible treatment. We are currently seeking a dynamic and compassionate Front Office Patient Care Coordinator to join our team and be the first point of contact for our valued patients.

Position Overview: As a Front Office Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our front office. You will be the face of our clinic, providing excellent customer service, managing patient schedules, and supporting our clinical staff. This is an excellent opportunity for a detail-oriented individual with a passion for patient care and a knack for administrative tasks.

Key Responsibilities:

Greet and assist patients with a warm and welcoming demeanor

Schedule and confirm patient appointments

Maintain and update patient records with accuracy

Handle incoming calls and address patient inquiries

Coordinate patient flow to ensure timely and efficient care

Assist with insurance verification and billing processes

Provide administrative support to clinical staff as needed

Ensure a clean and organized front office area

Qualifications:

High school diploma or equivalent; associate’s degree or higher preferred

Previous experience in a medical office or customer service role is a plus

Strong organizational and multitasking abilities

Excellent communication and interpersonal skills

Proficiency in Microsoft Office Suite and familiarity with electronic medical records (EMR) systems

Ability to handle sensitive information with confidentiality and professionalism

Compassionate and patient-focused attitude

Why Join Focus Physical Therapy?

Competitive salary and benefits package

Positive and supportive work environment

Opportunities for professional growth and development

Make a meaningful impact on patients' lives every day

How to Apply: If you are a dedicated and personable individual looking to join a team that values excellence in patient care, we would love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in this position.

Application Deadline: [Insert Deadline]

Join us at Focus Physical Therapy and be a part of a team that truly makes a difference!

Focus Physical Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.