Patient Experience Specialist — Addiction Care Center

Crossroads-Treatment-Centers; LaGrange (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with company match

Paid maternity/paternity leave

Mental Health day

Life Insurance

Job summary

Crossroads Treatment Centers is seeking a Medical Receptionist to warmly welcome patients, manage intake processes, and support daily clinic operations. You will ensure an efficient front desk experience and assist with basic financial records in a fast-paced environment.

Qualifications include a High School Diploma or GED and preferred healthcare or addiction medicine exposure. The schedule runs Monday through Friday with early morning shifts and rotating Saturdays, reflecting a commitment to

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Check in patients and provide excellent customer service.
• Receive payments and maintain daily financial records.
• Assist in daily operations and coordinate intakes.
• Collect urine and saliva samples for patient drug screens as needed.
• Coordinate with medical and clinical staff to coordinate intakes.
• Oversee patient accounts and financial responsibilities.

Skills

Customer service

Healthcare experience

Addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a Medical Receptionist to warmly welcome patients, manage intake processes, and support daily clinic operations. You will ensure an efficient front desk experience and assist with basic financial records in a fast-paced environment.

Qualifications include a High School Diploma or GED and preferred healthcare or addiction medicine exposure. The schedule runs Monday through Friday with early morning shifts and rotating Saturdays, reflecting a commitment to