Front Office & Patient Care Coordinator

LifeStance Health; Huntersville (NC); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health, a leading mental health provider, seeks a Practice Coordinator to manage front office operations at our Huntersville location. You will ensure smooth patient flow, process payments, verify insurance, and support clinicians with daily tasks.

Starting at $20.25/hour with quarterly bonus potential; full-time benefits include medical, dental, vision, 401k with employer match, and paid time off. Join a growing, inclusive team dedicated to patient care.

Qualifications

• High School or equivalent required; associate or bachelor’s preferred.
• Experience in healthcare operations or customer service preferred.
• Strong communication and organizational skills essential.

Responsibilities

• Greet and check in/out patients; provide courteous front desk service.
• Manage scheduling, insurance eligibility, and payments.
• Support clinicians with administrative tasks and coordination.
• Triage patient questions and escalate as needed.
• Maintain a clean, organized front office and patient experience.

Skills

Multitasking

Independent worker

Communication

MS Office

EMRs

HIPAA

Education

High School or equivalent

Associate/Bachelor's preferred

Tools

Microsoft Office

EMR Systems

Job description

LifeStance Health, a leading mental health provider, seeks a Practice Coordinator to manage front office operations at our Huntersville location. You will ensure smooth patient flow, process payments, verify insurance, and support clinicians with daily tasks.

Starting at $20.25/hour with quarterly bonus potential; full-time benefits include medical, dental, vision, 401k with employer match, and paid time off. Join a growing, inclusive team dedicated to patient care.